Returns-Refunds

At 5Herbs4Health.com, we want visitors to feel confident when learning about and purchasing the products featured on our website.

5Herbs4Health.com provides educational information about LifeVantage products and wellness topics. We do not process, ship, or fulfill product orders directly. When you purchase a LifeVantage product through a link on our website, your order is placed with, processed by, and fulfilled by LifeVantage.

Because LifeVantage handles the transaction, all product returns, exchanges, refunds, shipping concerns, and order related questions are handled according to LifeVantage’s current policies and procedures.

LifeVantage offers return and refund options for qualifying purchases according to its current customer return policy.

Return eligibility may depend on factors such as when the product was purchased, the condition of the returned product, the type of order, and the country or market in which the purchase was made.

Because LifeVantage may update its policies from time to time, customers should review the current LifeVantage return and refund policy before submitting a return request.

If you purchased a LifeVantage product through a link on 5Herbs4Health.com and would like to request a return or refund, please contact LifeVantage Customer Support.

LifeVantage may require you to obtain a Return Merchandise Authorization, commonly referred to as an RMA, before returning your product.

Do not send a product back to 5Herbs4Health.com.

5Herbs4Health.com does not maintain product inventory and cannot receive or process returned LifeVantage products.

Before Returning a Product

Before shipping a product back, we recommend that you:

1. Contact LifeVantage Customer Support.
2. Have your order information available.
3. Confirm that your purchase qualifies for a return.
4. Request any required return authorization or RMA.
5. Follow the return shipping instructions provided by LifeVantage.

Following LifeVantage’s instructions can help prevent delays in processing your return or refund.

Refund Eligibility

Eligibility for a refund is determined by LifeVantage according to the terms and conditions that apply to your purchase.

Depending on the circumstances, certain costs such as shipping, handling, or other charges may not be refundable.

5Herbs4Health.com does not determine whether a purchase qualifies for a refund and cannot approve, deny, issue, or modify a LifeVantage refund.

Damaged, Defective, or Incorrect Orders

If your LifeVantage order arrives damaged, defective, incomplete, or contains an incorrect product, contact LifeVantage Customer Support as soon as possible.

Keep the original packaging, order information, and any other materials associated with your shipment until LifeVantage has provided instructions.

LifeVantage Customer Support can advise you on the appropriate next steps.

Orders That Have Not Arrived

If you have questions regarding the delivery status of your order, a missing shipment, or tracking information, please contact LifeVantage directly.

Because 5Herbs4Health.com does not process or ship orders, we do not have access to LifeVantage’s shipping systems or individual customer order records.

Autoship and Subscription Orders

If your purchase is associated with an automatic recurring order, subscription, or similar LifeVantage program, changes or cancellations must be made through LifeVantage according to the terms of that program.

Customers are responsible for reviewing and managing their LifeVantage account and recurring order settings.

Purchases Made From Another Seller

If you purchased a product from another website, marketplace, retailer, or seller rather than directly through LifeVantage, the return and refund policy of that seller may apply.

Please contact the company or seller from whom you originally purchased the product for assistance.

5Herbs4Health.com Does Not Process Refunds

5Herbs4Health.com is an independent informational website and does not collect payment for LifeVantage product orders.

We therefore cannot:

• Cancel LifeVantage orders
• Issue refunds
• Exchange products
• Provide return authorization numbers
• Change shipping information
• Access customer payment information
• Access or modify individual LifeVantage orders

These matters must be handled directly through LifeVantage.

LifeVantage Customer Support

For questions regarding a LifeVantage order, return, refund, exchange, shipment, or recurring order, please contact LifeVantage Customer Support or visit the official LifeVantage website for the most current support information and policies.

Questions About 5Herbs4Health.com

If your question concerns the content or information published on 5Herbs4Health.com rather than a LifeVantage order, please use our Contact Us page.

Please do not send credit card information, payment information, passwords, or other sensitive account information through the 5Herbs4Health.com contact form.

Policy Updates

LifeVantage may change its return, refund, shipping, or customer service policies from time to time.

The policies published by LifeVantage at the time of your purchase or return request will govern your transaction.

If information on this page differs from LifeVantage’s current official policy, LifeVantage’s official policy will take precedence.